WordPress Developer

Weremote

  • Pasig, Philippines
    2nd floor Metrowalk Complex, Pasig, Metro Manila, Meralco Avenue , Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • 35,000.00 - 55,000.00 PHP / monthPHP35,000.0055,000.0035,000.00MONTH
  • Full time
Recruiter was hiring 2 minutes ago

Job Description

Our member company is a fast-growing company providing fully-managed websites and online marketing services to over 1600 small businesses around the world, primarily in the United States as well as a growing customer base in Thailand. Founded in 2008 and based in Bangkok, Thailand, we have a team of 100+ professionals comprising everything from developers, designers, copywriters to project managers, SEO experts and client support agents working 24x5 building and managing online marketing for our clients.Their services include the full range of digital marketing services from websites, eCommerce, search and SEO, PPC campaign management, content development and so much more.

About the Role:

We are looking for a talented WordPress Expert to make a major impact on our support team. Your job will involve conversing with clients via chat, tickets, and occasionally on calls, to help solve their WordPress requests. Tasks will range from simple content updates and page adjustments to resolving technical queries, troubleshooting, and setting up plugins. This company builds, supports, and hosts websites for customers. Most of their clients are located in the US. We are looking for someone who can work night shift hours on weekdays.

Work schedule: 8:00 PM to 5 PM PHT | Work From Home (Subject to change)

Your Day-to-day:

  • Provide Elementor WordPress support to our clients
  • Attend to customers’ inquiries and requests via 24/5 live chat, support tickets, and occasionally on calls.
  • Types of tasks you can be expected to fulfill;
  • Editing pages, posts, and products on behalf of our clients
  • Troubleshooting plugin issues and finding solutions
  • Configuring plugins to operate as intended
  • Provide customers guidance and alternative feature solutions
  • Analyze customers’ needs and objectives from chats, support tickets, or calls, and complete client requests
  • Understand and share information regarding the company’s Marketing’s services to prospects and existing customers.
  • Communicate clearly with the team using internal notes, video calls and Slack conversations
  • Attend regular team meetings with the goal of improving the team standards, communication, and operations.
  • Provide Elementor WordPress support to our clients
  • Attend to customers’ inquiries and requests via 24/5 live chat, support tickets, and occasionally on calls.
  • Types of tasks you can be expected to fulfill;
  • Editing pages, posts, and products on behalf of our clients
  • Troubleshooting plugin issues and finding solutions
  • Configuring plugins to operate as intended
  • Provide customers guidance and alternative feature solutions
  • Analyze customers’ needs and objectives from chats, support tickets, or calls, and complete client requests
  • Understand and share information regarding the company’s Marketing’s services to prospects and existing customers.
  • Communicate clearly with the team using internal notes, video calls and Slack conversations
  • Attend regular team meetings with the goal of improving the team standards, communication, and operations.

Benefits:

  • HMO Coverage
  • Paid Time Off
  • Yearly Bonuses

Minimum Qualifications

Role Must-Haves:

  • Minimum 2 years of experience in WordPress Customer Service or I.T.-related roles.
  • 5+ Years proven experience in WordPress development & management
  • A team player who collaborates well within a multicultural team.
  • A detail-oriented person with a passion to learn new tools and technologies.
  • Perfect English communication both written and spoken
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
  • Comfortable working with debugging tools like Firebug, Chrome inspector, XDebug, etc.
  • Experience building websites using Elementor
  • Lots of energy & enthusiasm
  • Self-motivated & a keen problem solver
  • Be an expert at updating and managing WordPress websites
  • Be fluent in English so they can work directly with our clients via email, chat and phone
  • Be able to work the night shift

Perks and Benefits

  • Medical / Health Insurance Medical / Health Insurance
  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Work from Home Work from Home

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Always 
Office Address
Meralco Ave, Pasig, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
2 openings
Website
http://www.weremote.com

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About Weremote

Weremote is your all in one Coworking, BPO Seat Leasing, Serviced Offices and Shared Services platform. We’re here to help you grow your business. Here, you have the environment and community that will connect you with the right people. We help our clients and build the best team possible for their company while helping candidates climb up the career ladder. Work With Innovative Companies That Will Help You Reach Your Career Goals Today.
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