Store Supervisor  

Supervision

• Orient new employee on the job duties and store procedures
• Assist in motivating and counseling employee to recommend necessary disciplinary action to erring employee
• Train employee on the job and recommend appropriate for potential employees
• Evaluate the performance of subordinates
• Make suggestions on manpower requirements of the store
• Check attendance of subordinates and prepare work schedule
• Prepare vacation leave schedule of regular employees in consonance with the guidelines of operations
• Ensure compliance to policies on a proper work uniform and grooming standard
• Maintain open line communication to foster a positive attitude towards company goals, presides over staff meetings

Sales Achievement

• Ensure achievement of sales target in assigned store · Selling using probing questions, do suggestive selling
• Tracking sales goals and reporting results
• Monitor local competitors, comparative market research

Customer Service

• Ensure the delivery of excellent customer service thru product knowledge and customer service training
• Understand our ideal customers and how they relate to our products · Handle customer complaints
• Cashiering Management · Perform cashiering function
• Ensure the safety of store funds on hand and daily collection

Merchandise Management

• In-charge of the store display, seeing that products are well represented in accordance with the visual display standard guidelines
• Analyze performance and service level and recommends essential actions for improvement.
• Regularly monitor and manage inventory leads of all SKUs and make the necessary PO for timely replenishment
• Receive deliveries accurately

Other Responsibilities

• Perform other daily store activities
• Monitor the cleanliness and orderliness of the store and stock room · Ensure good housekeeping, maintenance, and use of facilities, equipment in the store
• Support management goals, decision, requirements, and expectations ·
• Perform administrative functions
• Perform other related function that may be assigned from time to time

• Bachelor's Degree Graduate
• Experience in sales and customer service for at least 2 years
• Strong selling skills, customer service skills, and work dedication
• Excellent communication skills, both oral and written
• Experience in handling premium brand is a huge advantage
• Able to handle multiple branches
• Amenable to work at SM Fairview