Credit and Collection Head  

Develop and administer credit and collection programs. Oversee investigation of credit risk in customers and suppliers and monitor the collection of amounts due to the organization. Design and implement processes to improve cash flow and reduce receivables. Manage a credit and collection staff and typically reports to top management.

DUTIES/RESPONSIBILITIES:

• Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
• Examine, evaluate, or process loan applications.
• Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.
• Oversee the flow of cash or financial instruments.
• Recruit staff members and oversee training programs.
• Network within communities to find and attract new business.
• Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
• Prepare financial or regulatory reports required by laws, regulations, or boards of directors.
• Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping.
• Review collection reports to determine the status of collections and the amounts of outstanding balances.

• Graduate of Accounting or any business related course.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Coordination — Adjusting actions in relation to others' actions.
• Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
• Accounting software
• Customer relationship management
• Information retrieval or search software
• Internet browser software
• Spreadsheet software