Customer Service Representative (CSR) | US
Hunter's Hub Inc.
- Pasig, PhilippinesPasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
• Provides accurate solutions to customer inquiries and concerns
• Meets the company's sales goals and agenda
• Identifies prospects and eventually closes sales
• Provides exceptional service
• Provides quotations and upsell orders to potential customers
• Listens to what the customer wants by provide better options regarding the company’s products
• Makes customer feel important is a non-negotiable
• Makes outbound customer calls to promote and sell a product or service
• Consolidates existing customer base while building new customer base
• Ensures prospect customer follow-up all the time
• Sends or emails product literature, brochures, catalogues, and other campaign material
• Handles customer needs and requirements
• Responds and resolve customer inquiries
Minimum Qualifications
• Good to excellent English communication skills
• Accustomed and successful in uncovering decision and closing makers within large users of our products.
• Extensive experience in prospecting clients/customers, most especially B2B.
• Wide range of knowledge with regards to clients prospecting.
• Has at least worked in two BPOs with a lengthy tenure to garner appropriate experience (Minimum 2 years work experience in Sales)
• Active Listener, Attentive, Keen to Details, Exceptional Communication & Comprehension Skills.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Pasig, Metro Manila, Philippines