Customer Service Associates | Cebu Based
Accenture Philippines
- Cebu City, Philippines16/F Ebloc2,, Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired 2 years ago
2022-04-05T09:16:19.315580+00:00Job closed.
Job Description
Responsibilities:
- Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
- Resolve problems and issues in a professional manner and engage with customers to identify additional needs
- Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
- Achieve challenging individual, team and contact center targets
*What we offer:
- Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and Housing Plan
- Company-sponsored trainings, upskilling, and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment
*Terms and conditions apply
Minimum Qualifications
Qualifications:
- Graduate of any Bachelor's Degree
- Undergraduates are welcome to apply
- Must have good English communication skills
- Willing to work on holidays, weekends, shifting schedules and extended working hours
- Willing to work in Accenture Cebu
- Willing to go back on-site once recalled
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- W Geonzon St., Cebu I.T. Park, Lahug, Cebu City, Cebu
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About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.